At ClarittyLab, your privacy isnot a formality — it is a core commitment. This Privacy Policy explains whatinformation we collect, how we use it, how we protect it, and what rights youhave as a user of our platform.By using ClarittyLab services —including our website, questionnaires, analysis reports, and video sessions —you agree to the terms described in this document. If you do not agree, pleasedo not submit your information or purchase our services. 1. Who We AreClarittyLab is a decisionintelligence platform offering structured analysis and human-assistedconsulting services for personal, professional, and business decisions.For the purpose of this policy,'ClarittyLab', 'we', 'us' or 'our' refers to the platform and its operator. Forany privacy-related queries, you may contact us at:📧  privacy@clarittylab.com 2. What Information We Collect2.1 Information You Provide DirectlyWhen you use our services, youvoluntarily provide us with the following:–     Full name and email address–     Gender and age range(optional, collected to contextualise your analysis)–     Detailed responses to ourdecision analysis questionnaires–     Payment information(processed securely through our payment provider — we do not store carddetails)–     Any additional informationyou choose to share during video consultations2.2 Information Collected AutomaticallyWhen you visit our website, we mayautomatically collect:–     IP address and generalgeographic location (country/city level only)–     Browser type and deviceinformation–     Pages visited and timespent on the platform–     Referral source (how youfound us)This data is collected viastandard web analytics tools and is used solely to improve the platformexperience. 3. How We Use Your InformationWe use your personal informationexclusively for the following purposes:–     To deliver the analysisreport you have paid for–     To schedule and conductyour video consultation session (Premium and Elite plans)–     To send you your report,session link, and follow-up guidance by email–     To process your paymentsecurely–     To improve the quality ofour analysis frameworks based on aggregated, anonymised patterns–     To respond to yourquestions or support requestsWe do not use your information foradvertising, profiling, or any automated decision-making beyond the analyticalservice you have purchased. 4. How We Protect Your InformationYour data security is treated withthe highest priority. We apply the following measures:–     All data is transmittedover encrypted HTTPS connections–     Questionnaire responses andanalysis reports are stored in secure, access-controlled systems–     Payment processing ishandled by PCI-DSS compliant third-party providers–     Access to your data isstrictly limited to the analyst responsible for your case–     We do not store credit carddetails on our servers at any pointDespite these measures, no methodof electronic transmission or storage is 100% secure. We commit to notifyingyou promptly in the unlikely event of a data breach affecting your information. 5. Confidentiality of Your AnalysisEverything you share through ourquestionnaires, during video sessions, and in written communications is treatedas strictly confidential.This means:–     Your responses will neverbe shared with third parties for commercial purposes–     Your analysis report ispersonal and will only be sent to the email address you provided–     No content from yourconsultation will be used publicly in any form — including as testimonials,case studies, or examples — without your explicit written consent–     Our analysts are bound byconfidentiality obligations equivalent to professional advisory standardsIf you choose to provide atestimonial voluntarily, only your first name and the general nature of thedecision (e.g. 'career decision') will be used, unless you explicitly authorisefurther detail. 6. Sharing of InformationWe do not sell, rent, or tradeyour personal information. We only share data with the following trusted thirdparties, and only to the extent necessary to deliver our service:–     Payment processor: tohandle your transaction securely (e.g. Stripe)–     Email delivery provider: tosend you your report and session link–     Video conferencingplatform: Microsoft Teams, solely for scheduled consultationsAll third-party providers we workwith are required to comply with applicable data protection laws and are notpermitted to use your data for their own purposes.We may disclose your informationif required by law, court order, or regulatory authority. 7. Data RetentionWe retain your personal data forthe following periods:–     Questionnaire responses andanalysis reports: retained for 12 months from the date of delivery, thenpermanently deleted–     Payment records: retainedfor the period required by applicable tax and financial regulations (typically7 years)–     Email communications:retained for 24 months, then deletedYou may request early deletion ofyour data at any time (see Section 9 — Your Rights). 8. CookiesOur website uses essential cookiesto function correctly and analytics cookies to understand how visitors use theplatform. We do not use advertising or tracking cookies.When you first visit our website,you will be asked to accept or decline non-essential cookies. You may changeyour cookie preferences at any time via the cookie settings link in our websitefooter.–     Essential cookies: alwaysactive — required for the site to function–     Analytics cookies: optional— help us understand traffic and improve the platform 9. Your RightsDepending on your country ofresidence, you may have the following rights regarding your personal data:–     Right to access: request acopy of the personal information we hold about you–     Right to rectification:request correction of inaccurate or incomplete information–     Right to erasure: requestdeletion of your personal data ('right to be forgotten')–     Right to restriction:request that we limit how we use your data–     Right to data portability:request your data in a structured, machine-readable format–     Right to object: object tothe processing of your data in certain circumstancesTo exercise any of these rights,contact us at privacy@clarittylab.com. We will respond within 30 days. We mayrequest verification of your identity before processing your request. 10. International UsersClarittyLab operates as a globalplatform. If you are located in the European Union, United Kingdom, orAustralia, additional protections may apply under GDPR, UK GDPR, or theAustralian Privacy Act respectively.By using our services from anylocation, you consent to your information being processed in accordance withthis Privacy Policy. We implement appropriate safeguards when transferring dataacross jurisdictions. 11. MinorsOur services are intendedexclusively for individuals aged 18 and over. We do not knowingly collectpersonal information from minors. If you believe a minor has submittedinformation to us, please contact us immediately and we will delete it withoutdelay. 12. Changes to This PolicyWe may update this Privacy Policyfrom time to time to reflect changes in our services, legal requirements, orbest practices. When we do:–     The updated version will bepublished on our website with a new 'Last updated' date–     If changes are material, wewill notify existing clients by emailWe encourage you to review thispolicy periodically. Continued use of our services after changes are publishedconstitutes your acceptance of the updated policy. 13. Contact & ComplaintsIf you have any questions,concerns, or complaints about how we handle your personal data, please contactus:📧  privacy@clarittylab.comWe take all privacy concernsseriously and aim to resolve them within 14 working days.If you are not satisfied with ourresponse, you have the right to lodge a complaint with the relevant dataprotection authority in your country of residence. ClientConsent DeclarationBy proceeding with any ClarittyLabservice — including submitting a questionnaire or completing a payment — youconfirm that:–     You have read andunderstood this Privacy Policy in full–     You are 18 years of age orolder–     You consent to thecollection, storage, and use of your information as described in this document–     You understand that you maywithdraw your consent at any time by contacting privacy@clarittylab.comYour declaration options: